Shipping & Returns
Shipping
All Oricle orders are processed within 1 business day and ship via standard tracked service. Delivery typically takes 3–6 business days within the U.S. You’ll receive a tracking number by email as soon as your order ships.
30-Day Satisfaction Guarantee
If you’re not delighted with your Oricle purchase, you can return it within 30 days of delivery for a refund. A $4.95 processing fee and all shipping costs will be deducted from your refund.
How to Start a Return
- Email [email protected] or contact us here with your order number and reason for return.
- We’ll reply within 1 business day with the return address and your deadline (14 days from that email).
- Ship the item before the deadline using a trackable service (return postage is your responsibility).
Return Requirements
- Items must be undamaged and in original packaging (all accessories, manuals, and inserts included).
- Packages marked “Return to Sender” cannot be processed.
- Requests made after 30 days from delivery will be refused.
Exchanges
- Email us within 30 days to request an exchange or replacement.
- If the item is of equal value, we waive the $4.95 fee—you cover the return shipping only.
- We’ll ship your replacement once approved.
International Returns
- Duties, taxes, and import fees are non-refundable.
- Return shipping and inbound duties are your responsibility.
Refunds
- Refunds are issued to your original payment method within 3 business days of receiving the return.
- Your bank may take up to 10 business days to post the credit.
Still have questions? Visit our Contact Us page if you want to process a return or have any additional questions. You can also check out our FAQs for quick answers.